Posts Tagged ‘Standard Work’

Does Process Discipline Really Reduce Creativity?

Posted on July 22nd, 2009 by Dennis Stevens  |  2 Comments »

Something I find interesting is the push back I hear from agile developers that process discipline will inhibit their creativity. They say, “Software development is a creative activity. If you put process rigor around it you will inhibit our creativity.” I have heard others complain about applying Lean concepts to software development. “This isn’t manufacturing,” they say, “There is no place for standard work in what we do.”

Non Sequiturs in Software Development

These statements are examples of the non sequitur fallacy. A non sequitur fallacy is where the argument is false because the conclusion (rigor will inhibit creativity) does not follow from the initial premise (software development is a creative process). We see examples of non sequitur’s every day. We see them in advertising. For example,

“Buy this car and you will be more appealing to the opposite sex”

This isn’t a true statement. The car won’t make you more appealing to the opposite sex. We may want to be –  so we believe it. But this is a logical fallacy because the conclusion (you will be more appealing) actually has no cause and effect relationship with the initial premise (Buy this car).

In fact, it is because software development is a creative process and because it isn’t manufacturing there there are a whole set of processes that must exist to drive value. It is important to focus creativity where it adds value. It is also important to create an environment where creativity can be harnessed. You may not be able to create standard work around domain specific problem solving, but I contend that the higher the level of process discipline in the team, the more reliably developers will  deliver value. Further, I believe that the lack of discipline in the following process areas is the key contributor to poor performance – particularly in new agile teams.

Areas Where Process Discipline will Drive Value

To make my point, I am going to discuss four processes areas where process discipline to the point of standard work will improve the delivery of software. “Standard Work” is defined as a simple written description of the safest, highest quality, and most efficient way known to perform a particular process or task. It is agreed by the team to be the only acceptable way to do the process it describes. It is expected to be continually improved.

This is not an exhaustive list of the processes areas where discipline is required. These are process areas that are critical to teams, regardless of your flavor of agile: quality, learning and feedback, collaboration processes, and flow management.

Quality: The purpose of Quality processes is to create an environment where it is safe to pursue creativity in domain specific problem solving. Quality processes ensure the resulting product meets the needs of the customer and supports the goals of the development team. Effective Quality processes result in a net improvement in time to value delivery. Test Driven Development, Continuous Integration, Use of Patterns, Configuration Management, and Coding Standards are examples of Quality processes. Quality processes don’t hinder creativity. Just as in manufacturing they enhance the ability to leverage creativity to deliver value.

Feedback and Learning: The purpose of Feedback and Learning processes is to inform the team about how they are performing and to identify where constraints to their performance exist. Armed with this information, the team takes corrective action to avoid problems and overcome impediments. They also identify improvements that increase their ability to deliver value. Feedback and Learning processes include maintaining Burn-down Charts, Cumulative Flow Diagrams, and Kanban Boards and performing Retrospectives and Operations Reviews. Because software development isn’t manufacturing, constant feedback and the resulting learning is necessary to ensure the Agile team is improving (or at least maintaining) its ability to deliver value to the organization. Feedback and Learning processes also provide the ability for teams to creatively improve their performance.

Collaboration: The purpose of Collaboration processes is to ensure the team has a clear understanding of what they need to deliver and have a shared understanding of the dependencies within the team. Effective Collaboration processes will dramatically improve the teams ability to create value. Sprint Planning, Daily Stand Ups, and Story Reviews are examples of Collaboration processes. Clearly, adherence and process discipline are necessary to ensure a team if performing effectively. Strict adherence to Collaboration processes does not restrict creativity.

Flow Management: The purpose of Flow Management processes is to prioritize work for the team to optimize value and to throttle the amount of work that is active within the team to optimize productivity. Management also uses Flow Management processes to understand where the business stands on commitments to stakeholders and customers. Setting Milestones, Iteration Planning, Backlog Grooming and setting WIP policies are examples of Flow Management processes. As we learned from manufacturing, following these processes with discipline can dramatically improve the rate and amount of value the team is able to produce. None of these processes restrict creativity.

Process without Purpose is the Culprit

When pursued with the appropriate purpose, process does not inhibit creativity – it enables creativity. Many of the processes and techniques that have proven to be valuable in manufacturing have also demonstrated tremendous benefit in software development organizations. The “bad-taste-in-your-mouth” feeling that developers get when discussing process discipline and standard work is the result of process for the sake of process. Don’t let that feeling sway you from putting appropriate process rigor into place. Remember, “Software development is a creative process. If you put process rigor around it you will inhibit our creativity” is a logical non sequitur. Process discipline and standard work are not inhibitors to creativity, they are enablers.